Frequently Asked Questions (FAQ)

Knowledge Base

Everything you need to know before traveling

We have compiled our travelers' most important questions to ensure your experience in the Andes is seamless.

Planning & Booking

What is the best time to visit Cusco?

The dry season (May-Oct) offers sunny days ideal for trekking. The rainy season (Nov-Apr) provides greener landscapes and fewer crowds. Machu Picchu is open year-round.

How far in advance should I book?

For the Classic Inca Trail, we recommend 6 months. For trains and general MP tickets, at least 2-3 months, especially during peak season (June-August).

Do I need a Visa to enter Peru?

Most citizens of the Americas and Europe do not require a tourist visa (up to 90 days are granted). Verify with your local consulate before traveling.

Is travel insurance mandatory?

While not legally mandatory to enter the country, we require comprehensive travel insurance covering medical evacuations and high-altitude trekking for all our tours.

Health & Acclimatization

How to prevent altitude sickness?

Rest your first day, eat light, avoid alcohol, stay hydrated, and drink coca tea. We advise acclimatizing in the Sacred Valley (lower altitude) before sleeping in Cusco.

What vaccines do I need for Peru?

There are no mandatory vaccines for Cusco or Machu Picchu. If you plan to visit the Amazon jungle, the Yellow Fever vaccine is highly recommended.

Is tap water safe to drink?

No. We recommend always drinking bottled, filtered, or boiled water. On our treks, we provide boiled and filtered water daily.

What fitness level is required?

It depends on the tour. Traditional train tours require light walking. Treks like the Inca Trail require regular cardiovascular fitness preparation prior to the trip.

On-Route Logistics

What are the luggage limits on the train?

Train companies (PeruRail/IncaRail) allow only one handbag or small backpack (max 5kg / 11lbs). Your main luggage must be left at your hotel in Cusco or the Sacred Valley.

Are there restrooms in Machu Picchu?

Yes, but they are located only at the main entrance, outside the citadel. There are no sanitary facilities once you enter the ruins, so use them before entering.

Difference: Huayna Picchu vs Machu Picchu Mountain

Huayna Picchu is steep, narrow, and takes ~2 hours (round trip), famous for dramatic views. Machu Picchu Mountain is higher, the trail is wider, and takes ~3 hours, ideal for panoramic views.

Does the Inca Trail close?

Yes. Due to government conservation and maintenance regulations, the Classic Inca Trail closes for the entire month of February. Machu Picchu remains open.

Money & Extras

What currency should I use?

The official currency is the Peruvian Sol (PEN). Crisp US dollars are accepted in tourism. We recommend carrying Soles in cash for small purchases, tipping, and remote villages.

How does tipping work in Peru?

Tipping is optional but highly appreciated. In restaurants, 10% is standard. For guides, porters, and drivers, the amount depends on your satisfaction with the service provided.

What type of power outlets are used in Peru?

Peru uses a voltage of 220V. The most common plugs are Type A (two flat prongs) and Type C (two round prongs). Check your devices' voltage; you may need a converter.

Will I have internet during the tours?

There is excellent 4G/5G signal and WiFi in hotels in Cusco and Sacred Valley. However, on remote treks (like Ausangate or Inca Trail), there is no signal, offering a true disconnection.