Integrated Management System Policy
At Suntrace Perú, a travel agency with national reach, we are dedicated to creating experiences that connect our travelers with the essence of Peru. We understand that excellence in service is inseparable from respect for our people and our land. Therefore, with our Integrated Management System Policy: Quality, Sustainability, and Environment, we are committed to:
1. Conservation of Natural and Environmental Heritage
Environmental Protection: We communicate and raise awareness among our clients about the critical importance of preserving the natural environment, including our coastline, beaches, national parks, and green spaces.
Resource Management: We advise our travelers on the efficient use of resources and the minimization of their environmental impacts during their stay.
Footprint Reduction: We are actively committed to reducing the use of single-use plastics in all our operations and services.
2. Social Responsibility and Commitment to Stakeholders
Collective Action: We promote social actions that involve all our stakeholders (collaborators, suppliers, and communities), requesting their support and directly involving our clients to meet our sustainability goals.
Local Development: We prioritize hiring local guides and companies for our activities, ensuring that the economic benefit of tourism remains in the host communities.
Diversity and Inclusion: We design our offerings and services under strict criteria of diversity and inclusivity, ensuring that tourism is accessible and respectful for everyone.
3. Operational Excellence and Digital Transformation
Innovation: We apply new technologies to digitize our internal and external processes, improving efficiency and the customer experience.
Cultural Interpretation: We provide detailed information and interpretation tools about the natural environment, local culture, and cultural heritage of Peru to enrich our travelers’ vision.
4. Wellbeing and Human Rights
Labor Ethics: We fully respect labor rights, ensuring a safe, secure work environment and the payment of at least a living wage for our entire team.
Healthy Living: We actively promote healthy and wellbeing practices among both our employees and our clients.