At Suntrace Perú, the privacy and security of your information are our priority. This policy describes how we collect, use, and protect your personal data in accordance with current regulations.
This policy is strictly regulated under Law N° 29733, Personal Data Protection Law of Peru, and its respective Regulations (Supreme Decree N° 003-2013-JUS).
1. Identity of the Data Controller
- Legal Name: Cusco Ya E.I.R.L.
- RUC (Tax ID): 20490909436
- Trade Name: Suntrace Perú
- Fiscal Address: Cusco, Urb. Santa Úrsula Cahuide B-5
- Contact Email: contacto@suntraceperu.com / reserva@suntraceperu.com
2. Collected Data
For the proper provision of our tourist services, we request the following information:
- Identity: Full name, identity document or passport number, and its expiration date.
- Profile: Date of birth, age, nationality, and language.
- Contact: Cell phone number and email address.
- Health and Preferences: Information regarding health restrictions, physical conditions, or special dietary requirements to ensure your safety during the trip.
3. Purpose of Processing
Your personal data will be used exclusively for the following purposes:
- Reservation Management: Processing the purchase of flight tickets, train tickets, and entrance fees to archaeological sites, which require exact data from the identity document.
- Logistical Operation: Coordinating accommodation, transportation, and guiding services with local providers.
- Security: Contacting you in case of emergencies or itinerary changes due to force majeure.
4. Data Transfer
To fulfill the contracted itinerary, Suntrace Perú may transfer your data to third-party providers (hotels, airlines, train operators, and government agencies such as the Ministry of Culture) solely for the execution of the requested service. We do not sell or share your information with third parties for advertising purposes without your explicit consent.
5. ARCO Rights
You have the right to exercise your rights of Access, Rectification, Cancellation, and Opposition (ARCO). If you wish to update your data or request its deletion from our database, you can send a request to reserva@suntraceperu.com.
6. Information Security
We have technical and organizational measures in place to ensure your data is protected against loss, alteration, or unauthorized access. The information is stored in secure systems, and only authorized personnel have access to it for operational purposes.